Learn how TAXIFIRE collects, uses, shares and protects your personal information when you use our mobility and delivery services.
Last updated: 10/01/2026
TAXIFIRE respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how TAXIFIRE collects, uses, stores, shares and protects information when you use our websites, mobile applications, transportation services, delivery services and related features.
TAXIFIRE is a mobility and delivery platform that connects passengers, customers, drivers, delivery partners and businesses.
For the purposes of this Privacy Policy, TAXIFIRE refers to UR GLOBAL TRADE LTD located at 128 CITY ROAD LONDON EC1V 2NX . UNITED KINGDOM, and any authorised local entity responsible for providing TAXIFIRE services in your country.
We may collect the following categories of personal information:
TAXIFIRE uses location information to provide essential mobility and delivery features.
For passengers and customers, location information may be used to identify pickup points, destinations, nearby drivers, estimated routes and service availability.
Background location (drivers). If you use the TAXIFIRE Driver app, we collect your device’s precise location while you are online or on an active trip, including when the app is in the background or the screen is off. We use it to show your live position to the passenger during pickup and ride, to calculate distance and fares, to match you with nearby ride requests, and for safety and fraud prevention. We do not collect your location when you are offline. A persistent notification is shown while location tracking is active, and you can stop it at any time by going offline or turning off location permission in your device settings.
We may use personal information to:
Where required by applicable law, we process personal information based on one or more of the following grounds:
We may share information only when necessary to provide, secure or manage our services.
TAXIFIRE does not sell your personal information.
Service providers that process personal information on our behalf are contractually required to protect it with a level of protection equal to or greater than that described in this Privacy Policy, and to use it only for the purposes we specify.
Payments may be processed by authorised banks, mobile-money operators, card processors and other payment service providers.
TAXIFIRE may receive transaction references, payment status, currency, amount and limited payment details. Full card or mobile-money credentials may be collected and processed directly by the relevant payment provider under its own privacy policy.
We retain personal information only for as long as reasonably necessary to provide our services and fulfil the purposes described in this Privacy Policy.
When an account is deleted, the associated personal information is deleted or anonymised within 30 days, except where longer retention is required.
Trip, payment and financial records may be retained for up to 6 years where required for legal compliance, taxation and accounting. Certain other records may be retained for longer periods when necessary for payment disputes, fraud prevention, safety investigations or the establishment and defence of legal claims.
Because TAXIFIRE may operate in several countries, personal information may be processed or stored outside the country where it was originally collected.
Where required, we use appropriate legal, contractual and organisational safeguards to protect information transferred between countries.
We use reasonable technical, administrative and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
However, no website, mobile application, transmission system or storage method can be guaranteed to be completely secure.
Depending on the laws applicable in your country, you may have the right to:
These rights may be subject to legal limitations, identity verification and record-retention requirements.
You can delete your TAXIFIRE account directly in the application by going to Menu > Delete Account, or by contacting us at contact@taxifire.com.
After receiving a valid request, we will delete or anonymise your personal information within 30 days, unless continued retention is required for legal, financial, security, dispute-resolution or fraud-prevention purposes, as described in the Data Retention section.
Our website and services may use cookies, application identifiers and similar technologies to maintain sessions, remember preferences, measure performance and improve security.
Where required by law, non-essential technologies will be used only after obtaining the appropriate consent.
Our mobile applications may use analytics and crash-reporting tools to understand app performance, diagnose errors and improve stability. These tools may collect device information, app usage data and diagnostic data, which is not used for advertising purposes.
TAXIFIRE does not use your personal information to track you across apps or websites owned by other companies for advertising purposes, and does not share your personal information with data brokers.
TAXIFIRE services are not intended to be used independently by children who are below the minimum legal age required in their country.
Where services involving minors are permitted, they must be used in accordance with applicable law and any required authorisation from a parent or legal guardian.
Our applications or website may contain links to third-party websites, maps, payment services or communication tools. Their privacy practices are governed by their own policies, and TAXIFIRE is not responsible for how independent third parties process information.
We may update this Privacy Policy to reflect changes to our services, technology, business practices or legal obligations.
When material changes are made, we may notify users through the TAXIFIRE application, our website, email or another appropriate communication method.
For questions, requests or complaints relating to this Privacy Policy or your personal information, please contact:
contact@taxifire.com
UR GLOBAL TRADE LTD : 128 CITY ROAD LONDON EC1V 2NX . UNITED KINGDOM
